Last updated: March 6, 2026
The protection of your personal information is important to us. This privacy policy explains how we collect, use, disclose and protect your information when you use our website.
1. Collection of personal information
We may collect certain information when you use our site, including:
- your name
- your email address
- your phone number
- information you provide in forms or in chat
- certain technical information such as your IP address, device type, browser and certain browsing data
This information may be collected when you:
- use the site chat
- fill out a form
- communicate with us
- browse our site
2. Use of information
The information collected may be used to:
- respond to your requests
- communicate with you
- provide our services
- improve the user experience on our site
- ensure the security and proper functioning of our systems
- analyze website usage
3. Use of a conversational assistant and automated technologies
Our site may use an automated conversational assistant (chatbot) to respond more quickly to visitors’ questions.
- Messages sent via chat may be processed by automated systems and stored in our customer relationship management system (CRM) to track communications.
- Information provided in chat may be automatically analyzed to generate responses or facilitate customer service.
4. Third-party service providers
In order to operate our site and communication tools, we may use third-party technology providers who process certain information on our behalf.
These providers may include:
- customer relationship management (CRM) platforms
- online communication and chat tools
- web hosting services
- web traffic analysis tools
These providers only have access to information to the extent necessary to provide their services and are required to protect this information.
5. Data retention
We retain personal information only for the time necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.
6. Information protection
We implement reasonable security measures to protect personal information against loss, theft, unauthorized access, disclosure, modification or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure.
7. Cookies and tracking technologies
Our site may use cookies and similar technologies to:
- improve navigation
- analyze site traffic
- understand how visitors use the site
You can change your browser settings to refuse certain cookies.
8. User rights
Under applicable laws, you may have the right to:
- access personal information we hold about you
- request correction of inaccurate information
- request deletion of certain information when permitted by law
To exercise these rights, please contact us.
9. Links to external sites
Our site may contain links to third-party sites. We are not responsible for the privacy practices of these sites.
10. Policy changes
We may update this privacy policy from time to time to reflect changes to our practices or for legal reasons.
The most recent version will always be available on this page.
11. Contact
If you have questions regarding this privacy policy or how your information is handled, you can contact us:
Person in charge of the protection of personal information:
Katrine Sévigny, Director of Administrative Operations
+1 888 527-9292
[email protected]
SLOGAR Juriconseils
645 Adoncour St., Suite 201
Longueuil QC J4G 2M6
