SAAQ Application for Review

The Société de l’assurance automobile du Québec, the SAAQ, is an essential public insurer in protecting the rights of road accident victims in Quebec. However, when it comes to compensation for permanent impairment and income replacement indemnities as a road accident victim, you may not agree with the SAAQ’s decisions. Necessarily, this disagreement will lead you to undertake a review request with the SAAQ’s Administrative Review Service. Otherwise, you will have no other recourse to obtain monetary compensation following your road accident.

Whether it’s a claim denial, a refusal to recognize a medical diagnosis related to the accident, a refusal of compensation, care or treatments related to your road accident, it can be extremely difficult to understand what is happening to you and the reasons why the SAAQ is not compensating you adequately, or simply not at all.

At SLOGAR, our lawyers specialized in compensation for permanent impairment related to road accidents and our SAAQ claims management professionals will be by your side throughout the review process and the steps related to this SAAQ review request.

The SAAQ review request, why is it so important?

The SAAQ review request, submitted to the SAAQ administrative review division, is a first step to demand the review of a first-level SAAQ decision in the hope of having your actual condition recognized, regardless of the subject of the decision previously rendered by the SAAQ.

IMPORTANT: You have a 60-day deadline following receipt of the first-level SAAQ decision letter to submit a written review request to the SAAQ and, consequently, inform the SAAQ of your disagreement and your intention to assert your rights.

What should you do following receipt of this first-level SAAQ decision you disagree with?

Step 1: Consultation with a member of the SLOGAR specialist team

The process begins with a consultation with a member of the SLOGAR specialist team, your trusted partner. During this consultation, we will review the specific details of your situation. You’ll have the opportunity to share your version of events and submit the SAAQ decision(s) you received. We will then take the time necessary to fully understand your unique situation, advise you and guide you through the process and the steps to follow.

Step 2: Preparation of the SAAQ review request

Once we have a good understanding of your situation and your challenges, our specialized lawyers or experienced SAAQ claims management professionals will begin preparing your SAAQ review request. This crucial step involves first protecting your interests and rights, then gathering solid evidence, and eventually drafting convincing arguments to assert your rights while ensuring compliance with the legal and administrative requirements of the second level of the SAAQ decision-making process, the SAAQ administrative review. The SAAQ review officer will then have to render a SAAQ decision in turn.

Step 3: Contestation before the Administrative Tribunal of Québec (TAQ) of the SAAQ decision rendered in administrative review, if it does not appear to comply with the law and/or is not satisfactory in truly recognizing your situation.

Following a SAAQ decision rendered in administrative review, our commitment to you continues. If the outcome doesn’t suit you and doesn’t appear to respect the applicable law in our view, SLOGAR can recommend that you contest the SAAQ and its decision before the tribunal to ensure your rights are preserved and justice is served, before the Administrative Tribunal of Québec. This is an independent tribunal from the SAAQ that has the power to overturn the decisions of the SAAQ Administrative Review Service.

Step 4: Persevere in your efforts to have your situation recognized

Sometimes, the process may seem long and arduous to have your condition recognized against the SAAQ. Perseverance is often necessary to obtain justice. SLOGAR’s lawyers specialized in SAAQ matters and seasoned SAAQ claims management professionals will be there to support you throughout your efforts.

We are determined to do everything in our power to obtain the justice you deserve.